Frequently asked questions
Where do you deliver?
We serve customers across Europe. Available delivery options are shown during checkout where applicable.
How can I check my order?
Use the order updates sent to the email address you used at checkout. If you need help, contact us with your order number.
How do I choose the right variant?
Check the product page carefully for colour, size, dimensions or pack options before adding an item to your cart.
What if I receive the wrong or damaged item?
Contact us with your order number and photos of the item and packaging so we can review the issue.
Can I ask a product question before ordering?
Yes. Use our Contact page and tell us which product you are interested in.